GGHA is implementing the following refund policy for the 2023-24 season:
- Withdrawals prior to the first GGHA scheduled ice time will receive a full refund.
- Withdrawals prior to October 31st will receive a 25% refund.
- No refunds will be provided after November 1
- If sessions are cancelled because of provincial order or by the Town of Gananoque, a refund of the original registration fee less unused ice to date would apply.
- There will be no refunds issued for missed ice times due to illness, injury, or leave for personal reasons.
- If a team is temporarily shut down for public health reasons (for example, if there is a positive case reported on a team), we are still obligated to fulfill our contractual obligations, and cannot guarantee a refund.