Refund Policy
General Refund Rules (RDGHA)
A written refund request (email is acceptable) must be submitted to the Registrar.
Refunds will only be processed once:
- The original registration payment (credit card or e-transfer) has cleared the RDGHA bank account
- All outstanding RDGHA fees have been paid
- All RDGHA equipment and jerseys have been returned to the Equipment Manager
Please note:
- After the start of Competitive Tryouts, no refunds will be issued for tryout fees
- Refunds for team fees are not processed by RDGHA and must be managed directly at the team level
- Hockey Canada insurance fees and RDGHA equipment costs (including items such as jerseys, pant shells, and socks) are non-refundable
- Credit card administration fees are non-refundable under any circumstances
- Once paid, competitive up charges are non-fundable
Administrative Fees
- A $25 administrative fee will apply to all withdrawals (tryouts and regular season), regardless of timing
- Once a player is rostered to a team, a $72 Hockey Canada insurance fee will apply and is non-refundable
Season Refund Schedule (Competitive & House)
Refund amounts, excluding up charges, are based on the date the written withdrawal request is received:
- September 1 - September 30: 90% refund
- October 1 - October 31: 75% refund
- November 1 - November 30: 60% refund
- After December 1: No refund
The percentages above apply only to eligible base registration fees.