Gloucester-Cumberland GHA


Refund Policy


 

Refund Policy for 2023-24:
  • All players who have accepted a roster spot on a competitive team during spring tryouts (U22, U18, U15, U13) are required to make an initial payment of $375 prior to June 15th. This payment is non-refundable, except under exceptional circumstances as determined by the Board of Directors.
    Competitive Teams - U13, U15, U18, U22, and Senior
    		  
    Prior to September 1 Full refund minus $375 Deposit.
    September 1 to September 30 Withdrawals are eligible for a 75% refund of registration fees (less $375 deposit).
    October 1 to November 31 Withdrawals are eligible for a 50% refund (less the $375 the deposit).
    December 1 and later No Refunds
     
    All House and U9, U11 Competitive Teams
    Prior to September 1 Full refund minus $50 administrative fee.
    September 1 to September 30 Withdrawals are eligible for a 75% refund of registration fees.
    October 1 to November 31 Withdrawals are eligible for a 50% refund of registration fees.
    December 1 and later No Refunds
  • Fundamentals and Goalie registration are non-refundable as the program costs are already subsidized.
  • If a player is expelled for behavioral reason no refund will be issued.
  • If the program is temporarily shut down for public health reasons, we are still obligated to fulfill our contractual obligations, and cannot guarantee a refund.
  • If sessions are cancelled because of provincial order or by the City of Ottawa, a refund of the original registration fee less ice used to date and less a $150 administration fee would apply.
  • There will be no refunds issued for missed ice times due to illness, injury, or leave for personal reasons.
  • In the event a player withdraws after the start of the season they may be responsible for all or part of their team fees.  Any refunds will not be issued until outstanding amounts are settled with the team.
  • Should we be unable to fill a program, GCGH reserves the right to cancel the program and provide participants with a full refund.
  • Tryouts fees are non-refundable.
 
 

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