2023 Summer Camp Refund Policy:
Nova Summer Camps are fully refundable up to 16 days prior to the first day of the camp. Fees for the camp are non-refundable 15 days or less prior to camp start date unless the camp is cancelled due to low registration numbers. Should a camp be cancelled, all cheques will be voided and e-transfers will be refunded.
The City of Edmonton will cancel all outdoor pool use due to lightning and / or rain that is so hard that the lifeguard cannot see the bottom of the pool. In the event of a cancellation due to weather, or an unexpected interruption, refunds will be provided at the discretion of the board.
AquaGO & Little AquaGO Refund Policy:
Nova fees for sessions are fully refundable up to 7 days prior to the first day of the session. Fees for the session are non-refundable 6 days or less prior to the session start date unless the session is cancelled due to low registration numbers. The AAS & CAS registration fees are non-refundable. There is an administrative refund fee of $25 for refunds.
Competitive & Teen Rec Refund Policy:
The first payment (first two months) is fully refundable until the first practice of the season. After the first practice, Nova fees are fully refundable with at least 1 months notice prior to the billing date until December 31, 2023. As of January 1, 2024 fees are not refundable as budgets for the remainder of the season have been set. The Nova administrative fee and AAS & CAS registration fees are non-refundable. There is an administrative refund fee of $25 for all refunds.