Refund policy only applies to programs (sports or activities) where registration is done by Whyte Ridge Community Centre.  In cases where a third party is delivering programming and registering participants, it is their refund policy that applies.

 

Community Center-based programs

On occasion, a session or class may be canceled due to circumstances beyond our control (i.e. weather or facilitator absence).  We will make every effort to reschedule a canceled session, usually at the end of the program term. Refunds or credits will only be provided on a per session basis for the second and subsequent canceled sessions in a program term.

 

School-based programs

Space for programs scheduled into the schools is allocated to Whyte Ridge Community Centre through permits provided by the Pembina Trails School Division.  There are occasions where  space originally allocated to our programs is canceled due to use by a school (who always have first priority for use).  We will make every effort to reschedule a canceled session, but this is not always possible.  Refunds will only be provided on a per session basis for the second and subsequent canceled sessions in a program term.

 

Cancellation of program or event by Whyte Ridge Community Centre

 

Cancellation of a program or event by Whyte Ridge Community Centre will lead to a full refund of all fees paid by a registrant.

 

Refund Schedule (prior to season or event start)

 

• Cancellation before the close of the registration period - full refund less $15 administration fee.
• Cancellation after close of registration and before the start of season or event - 80% of all fees paid by the registrant.

 

In-Season Refunds

 

Last date for refunds varies by sport or activity.

 

Volleyball - Cancellation policy aligns with Volleyball Manitoba and is as follows:

• 14 or more days prior to the program start date: A full refund (less $15.00 administration fee) will be issued.
• 7 to 13 days prior to the program start date: A 50% refund will be issued.
• Less than 7 days prior to the program start date or after the program has started: No refund will be issued.

Badminton - Cancellation policy is as follows:

• Cancellation more than 7 days prior to program start date: A full refund (less $15.00 administration fee) will be issued.
• Less than 7 days prior to the program start date or before the end of the second week of the season: A 60% refund will be issued.
• After the second week, no refund will be issued.

Soccer - No refunds will be issued once the season (teams are formed) starts except in extenuating circumstances such as:

• A season ending injury which prevents further participation.
• A relocation to an area outside the city of Winnipeg.

• Rate of refund will be determined by a prorated amount based on number of matches played and administration fees that have been incurred.
• All refund requests must be in writing to the appropriate convener.