Cancellation / Refund Policy

All cancellations must be submitted in writing to petriecanoe@gmail.com and are subject to a $25 cancellation fee.

Full Summer Program Conditions

• A $25 cancellation fee will be applied on cancellations received up to 2 weeks prior to the start of the program
• A $50 cancellation fee will be applied on cancellations made between 2 weeks prior and the program beginning
• A 25% cancellation fee will be applied on cancellations made up to 2 weeks after the program begins.
• There will be no refund if injury or illness occurs after 2 weeks from program start.
• There will be no refund for no-shows
• There will be no refund for suspensions as a result of members violating safety policies and/or Code of Conduct.

Two and Four-week Program Conditions

• A $50 cancellation fee will be applied on cancellations received up to 2 weeks prior to the start of the program
• A 50% cancellation fee will be applied on cancellations received within 2 weeks of the camp beginning.
• There will be no refund if injury or illness occurs after 2 weeks from program start.
• There will be no refund for no-shows.
• There will be no refund for suspensions as a result of members violating safety policies and/or Code of Conduct.

One Week Programs

• Registrations are only considered final when full payment is made.
• There will be no refund in the event of a failed swim assessment.
• There will be no refund once the camp has already started.
• There will be no refund if cancellation is done within the week before the camp.
• There will be no refund if a participant has to leave a camp due to disciplinary issues.
• If cancellation is done at least 4 weeks before the start of the camp, a refund will be issued less a $50 administration fee.
• If cancellation is done at least 2 weeks before the start of the camp, a refund of 50% will be issued.
• All cancellation/refund requests must be done in writing to petriecanoe@gmail.com. All refund requests will take up to 2 weeks to process.