Refunds will be issued under the following conditions:

1. Refund Requests Before Player Evaluations (February 19, 2026):
   Refunds will be granted up to and including February 19, 2026. A $25 administration fee will be deducted from the total amount refunded.

2. Refund Requests After February 19, 2026:
   Refunds will not be issued after February 19, 2026, except under the following special circumstances:

   • Medical Reasons: A prorated refund may be granted if a participant is unable to play due to a medical condition, supported by a doctor’s note.
   • Relocation: If a participant’s family moves out of the Calgary area before the season begins, a refund may be considered.
   • Southfour Learn To Play Program: refunds will be issued for families with children registered in our "Learn to Play" program up until April 30, 2026. Following April 30, 2026, refunds will only be granted under the above special circumstances (Medical Reasons or Relocation).

3. Refund Request Process:

   • All refund requests must be submitted in writing via email to southfourregistrar@gmail.com.
   • Requests must include the participant’s name, reason for the refund, and any required supporting documents (e.g., medical notes).
   • Refunds will be processed within 4 weeks of approval.

4. Cancellations Due to Club Decisions:
   If a program or season is canceled by the club (e.g., insufficient registrations, unforeseen circumstances), full refunds will be issued, less any non-recoverable costs.