Refunds will be issued under the following conditions:
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Refund Requests Before and Including April 30, 2025:
Refunds will be granted up to and including April 30, 2025. A $25 administration fee will be deducted from the total amount refunded.
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Refund Requests After April 30, 2025:
Refunds will not be issued after April 30, 2025, except under the following special circumstances:
- Medical Reasons: A prorated refund may be granted if a participant is unable to play due to a medical condition, supported by a doctor’s note.
- Relocation: If a participant’s family moves out of the Calgary area before the season begins, a refund may be considered.
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Refund Request Process:
- All refund requests must be submitted in writing via email to southfoursoftballassoc@gmail.com .
- Requests must include the participant’s name, reason for the refund, and any required supporting documents (e.g., medical notes).
- Refunds will be processed within 4 weeks of approval.
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Cancellations Due to Club Decisions:
If a program or season is canceled by the club (e.g., insufficient registrations, unforeseen circumstances), full refunds will be issued, less any non-recoverable costs.