Thank you for enrolling in our sports programs. Please review our refund policy below.

1. Refund Eligibility

Refunds are available under the following conditions:

• Program Cancellation by Us: Full refund minus a $25 non-refundable fee.
• Injury or Medical Reasons: Refund for unused program portions, minus a $25 non-refundable fee, with medical documentation.
• Relocation: Refund for unused portion of the program, minus a $25 non-refundable fee, if you move more than 30 miles from the program location.

2. Refund Request Deadlines

• Before the Start of the Program: Full refund minus the $25 non-refundable fee if requested 7 days before the start date.
• After the Program Has Started: Prorated refund for unused sessions, minus the $25 non-refundable fee.
• Within 48 Hours of Payment: Full refund minus the $25 non-refundable fee.

3. Non-Refundable Fees

• $25 non-refundable processing fee.
• Registration fees, uniform/equipment purchases, and special event fees.

4. How to Request a Refund

Email us at chboystravelbball@gmail.com or call to request a refund. Please include supporting documentation if applicable.

5. Refund Processing

Refunds will be processed within 10 business days to the original payment method.

6. No-Show Policy

No refunds or credits will be issued for missed sessions, unless due to an emergency or special circumstance.