Refund Policy: Riverview Soccer Club 

PURPOSE

Riverview Soccer Club is a non-profit organization. The principle behind the Riverview Soccer Club Refund Policy is to allow a reasonable period of time following registration for parents/players to withdraw, while safeguarding the financial stability of the Association.

Riverview Soccer Club commits to program expenditures once registration numbers are confirmed. These include administrative costs for each player that registers including, but not limited to, credit card and debit card fees, equipment and uniform expenditures and league registration. These expenses are not recoverable to the Association if/when a member withdraws. It is because of these costs that Riverview Soccer Club adheres to a strict refund policy.

Upon completion of registration, you accept the Association's registration conditions, financial obligations and refund policy. 

REQUESTING A REFUND

To request a refund from Riverview Soccer Club, the parent, guardian or participant MUST send a Refund Request email to registration@riverviewsoccerclub.ca

Non-attendance does not constitute a notice of withdrawal.

If approved, the refund request will be processed and the refund calculated from the date that the Refund Request is received. 

All refunds are subject to an Administration Fee equal to 20% of registration payments. 

Players who withdraw from a program when less two weeks from the first practice will receive a PARTIAL REFUND  based on amount of program completed, minus administrative fee, minus uniform/clothing fee, minus  SNS/SCB player fees.

If a player is placed on a team and then withdraws after two weeks from the first practice, there is NO REFUND.

A FULL REFUND will be provided in the instance where there is an insufficient number of players to run a team or program.

A FULL REFUND will be provided if a player has paid to be on a waitlist and the program is unable to accommodate the player.

Subsequent to accepting a place on a team through the registration and payment process, there will be no refund at any time if a player disagrees with coach selection, team or tier placement.

There will be NO refund for a registration fee if a player is suspended or expelled under the Association's discipline policy or code of conduct rules.


WITHDRAWAL FOR MEDICAL REASON

A paid registration fee shall be partially refunded (pro-rated, minus administration fee, uniform fee, and SNS/SCB fees if a player withdraws due to medical reasons within 14 days of occurrence.  Medical documentation/note must be provided.

CANCELLED TRAINING SESSIONS/GAMES/PRACTICES

Sometimes, sessions will be cancelled due to weather, venue availability, scheduling conflicts or other unforeseen circumstances. Riverview Soccer will strive to provide the best possible experience for fun, development and competition. The association will make reasonable efforts to reschedule cancelled sessions if time and scheduling permits. Refunds will not be offered for cancelled sessions where rescheduling is not successful.