Purpose

The Wizards Lacrosse Club is dedicated to providing fair and consistent treatment for all players and families regarding payments and refunds.

This policy outlines the conditions under which refunds will be provided, along with associated fees.

 

Refund Requests Prior to Tryouts/Evaluations

Refund requests made prior to the beginning of tryouts and evaluations will be granted a full

refund except after February 1st at which point the refund will be minus any special order items.

 

Refund Requests After Beginning of Tryouts/Evaluations

Refunds requested after the beginning of tryouts will  be granted at a pro rated rate unless there is documented medical evidence that the player is unable to participate for the remainder of the season. In such cases a refund will be considered on a case-by-case basis minus the tryout fee which includes the ALA Insurance fee as well as any special order items.

Should a member require a refund there will be an admin fee of $50 and $20 per floor time attended. 

 

Refunds After March 15th 

No refunds will be issued after March 15th unless there is documented medical evidence that

the player is unable to participate for the remainder of the season. In such cases, a refund will

be considered on a case-by-case basis minus any special order items and may be subject to an

administrative fee.

 

Refund Method

Refunds will be processed through RAMP using the same method of payment that was

originally used to pay the registration fees.

 

RAMP System

All refunds will be recorded in the RAMP registration system to ensure the accurate number of

registered players for payment to both the Greater Edmonton Lacrosse Council (GELC) and the

Alberta Lacrosse Association (ALA). This ensures proper payment calculations and accurate

player records.